Customer Support & Technical Help Center
Support Hub & Remote Assistance
Fast incident resolution, direct technical interventions, and support for enterprise platforms built by iflow.pt.
⚡ Instant Assistance — Zero Installation
iflow Remote Support (Windows)
Download our official portable support tool. Allows our technician to connect in real time to configure equipment, calibrate industrial hardware, troubleshoot software, or inspect network settings.
1
Download
Click the button below and save the file to your PC.
2
Launch File
Zero installation required. Double click to launch instantly.
3
Share ID Code
Provide the 9-digit code to the technician and approve access.
✓ End-to-end TLS 1.3 / AES-256 Encryption✓ Full screen visibility & control✓ Disconnect at any time
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Support Assistant
Portable Windows Executable (5.3 MB)
Download Support Tool (.exe)Version: 8.1 Standalone100% Verified Safe
📞 Direct Support Channels
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WhatsApp Helpdesk
Preferred direct channel for active retainer clients. Send error screenshots, quick questions, or voice notes.
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Email Helpdesk
For sending data logs, audit files, or submitting formal maintenance and SLA support tickets.
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Book a Session
Schedule advance team onboarding, database migration windows, or on-site hardware inspections.